F A Q

WHERE CAN I PURCHASE C.DAHL JEWELRY?

C.Dahl is exclusively sold at shopcdahl.com 

WHAT MATERIALS ARE YOUR PIECES MADE OF?

Materials are listed in the product description. We use only high quality, ethically sourced materials.
  

WHAT EXACTLY IS 14K GOLD FILL?

14k gold fill is a beautiful more affordable alternative to solid gold as it is a genuine layer of gold permanently bonded onto base metal with heat and pressure. Gold-filled jewelry contains significantly more gold than gold-plated jewelry. It has a very similar appearance to solid gold jewelry, and it's a fraction of the price. Gold-filled jewelry is also durable and will not flake, peel, or wear off. It can be worn by people with sensitive skin, and the finish can last a lifetime if properly cared for. If your 14k gold fill jewelry begins to looked tarnished, it is likely from the oils on your skin. Just like sterling silver jewelry, it needs to be polished. To brighten up your jewelry, simply wash your 14k gold filled jewelry in warm water with a gentle soap and dry thoroughly. Surfaces may be polished with the small yellow 'Sunshine Brand' polishing cloth that comes with most purchases. If you would like to purchase a polishing cloth you may do so here

DO YOU ACCEPT CUSTOM ORDERS?

Yes, there are certain pieces we can customize and we will do our best to accommodate your request. Please email us to chat further info@shopcdahl.com 

CAN I CANCEL OR CHANGE MY ORDER?

Unfortunately once you place your order it cannot be changed. All orders are handmade to order, so it is unlikely for us to cancel/change an order, but in some cases within the same day we will do our best to help you out. Please make sure you spend some time browsing and reading the item descriptions before purchasing.

WILL YOU NOTIFY ME WHEN MY ORDER SHIPS?

You will get a confirmation email when you place your order, and another when your order is on it's way. 

CAN I SHOWER WITH MY JEWELRY ON?

All jewelry from our 14K Gold filled section or anything sterling silver can be worn in the shower, swimming or get wet. Be sure to rinse any soap or product off once done. Polishing cloths can be used to help keep the shine as well.

We do not recommend showering or swimming in any of our pieces that are gold plated or have pendants that are plated instead of gold filled as it may cause tarnishing and shorten the life of your jewelry. Those pieces should always be last on and first off. 

IF I HAVE A QUESTION THAT ISN'T HERE, WHAT DO I DO?

Please email us:

info@shopcdahl.com